What MUSTER does, line by line
Nine parts of the product, with the limits and rules that apply to each. The numbers here come from the same settings the product runs on.
Bulk generation
You press one button and every traveller on the roster gets their own eSIM. MUSTER shows the total for the whole roster first and charges nothing until you confirm that exact figure.
- Charged
- One eSIM at a time, as each order goes in
- Duplicates
- A traveller with an eSIM is skipped and not charged again
- Interrupted run
- Resumes from the next traveller
Roster import
You can type travellers in one by one or upload a CSV exported from any spreadsheet. The import tells you which lines it skipped and why.
- Header row
- name, email, group (group optional)
- Separators
- Comma or semicolon
- Limits
- 500 travellers, 200 KB per file
Install page per traveller
Each traveller has a private page behind an unguessable link. It carries their QR code, the manual codes, and steps for iPhone and Android. Travellers need no account.
- Shows
- Trip, countries covered, data allowance, ICCID
- Link
- Unique per traveller, never listed anywhere public
Install board
One row per traveller, one colour per state, and a headcount strip across the top. MUSTER reads each eSIM's state from the network when you open the board.
- Installed
- The phone has downloaded the eSIM
- Not installed
- Issued, QR not scanned yet
- Running low
- 80% of the data used
- No eSIM yet
- Not generated, or refused and credited back
- Plan ended
- Data used up or validity over
Plans and day passes
You choose one plan per trip from the network's live catalogue. A day pass renews its allowance each day, and MUSTER orders it for the length of the trip.
- Day passes
- Ordered for each day of the trip, up to 60 days
- Price
- Our price for the plan, shown before you confirm
- Coverage
- Single-country and regional plans
Credit back
If the network refuses an eSIM, MUSTER returns that eSIM's price to your trip budget in the same run and keeps the traveller on the list for your next run.
- Returned
- Exactly the refused eSIMs, nothing else
- Ledger
- Every charge and credit is a line with the balance after it
Connectivity coordinators
People you book by the slot from the same trip budget. They plan coverage before departure and stay on call during the trip.
- Coverage plan
- 1 hour, before departure
- On-call window
- 4 hours, during the trip
- Booking
- Fixed time slots, confirmed by the desk
Money
Your trip budget is a prepaid balance in the currency you choose, euros or US dollars. MUSTER runs no subscription and stores no card.
- Payment
- €1.00 to €20,000.00 per payment, bundles or any amount
- Cards
- Visa and Mastercard
- Currency
- Pay in EUR or USD, your choice
Account security
Passwords are hashed, the console sits behind sign-in, and signing out ends the session on the server and in the browser.
How we protect it- Access
- Each organiser sees only their own trips
- More
- See the security page